Terms & Conditions

Operated by: Rabbit Hole Teknoloji Sanayi ve Ticaret Limited Şirketi, a limited company registered in Türkiye (Tax ID / Vergi Kimlik No 7331212394, Zincirlikuyu Tax Office; MERSİS No 0733121239400001), registered address: Esentepe Mah. Keskin Kalem Sk. Arya Plaza No: 17, İç Kapı No: 2, Şişli/İstanbul, Türkiye ("Glynd", "we", "us"). Last updated: [date]

1. Acceptance of Terms

By downloading, installing, or using Glynd ("the App"), you agree to be bound by these Terms & Conditions, our Community Guidelines, Safety Tips, and Privacy Policy, which are incorporated into and form part of these Terms. If you do not agree, do not use the App.

2. Eligibility

By using our Services, you represent and warrant that:

You are an individual at least 18 years old and legally able to enter a binding contract. Providing a false date of birth is a material breach and grounds for immediate termination.
You will provide accurate, complete registration information and keep it current.
You maintain only one account; you have not previously been removed from our Services unless you have our express written permission.
You are not subject to any applicable sanctions or restricted-party list.
You have not been convicted of, or pled guilty or no contest to, a felony, an indictable offense, a sex crime, or any crime involving violence or the threat of violence; and you are not required to register as a sex offender with any registry.
You are not otherwise prohibited by law from using a service that facilitates contact and in-person meetings with others.

If you cease to meet these requirements, your authorization to use the Services is automatically revoked and you must delete your account.

3. Description of Service

Glynd is a location-based social networking and community platform for digital creators and creative technologists.

Through the Services, users may:

Discover nearby creators and community members using approximate location information;
Create, host, discover, and join events, meetups, workshops, networking gatherings, and community activities ("Events");
Discover, save, and explore coworking spaces, cafés, creative venues, and community spaces ("Spaces");
Connect and communicate with other users through messaging and community features;
Create personal profiles showcasing their expertise, creative work, interests, projects, and portfolio links; and
Discover opportunities for collaboration, learning, knowledge-sharing, networking, and social connection.

Glynd is designed for digital craft professionals — individuals who build digital products or services as their craft, such as designers, developers, product managers, motion and brand designers, commercial photographers, branded-content videographers, and similar creators and creative technologists. Membership is application-based and reviewed for demonstrable creative or technical work; being a remote worker or a creative in a general sense is not, on its own, the basis for membership.

Glynd facilitates community participation, collaboration, networking, and meaningful real-world connections among creators.

Glynd is not a dating service, recruitment platform, or marketplace, and is not intended to facilitate romantic matching or relationship-seeking behavior.

Beta / Pre-Release. The App may be offered in a beta, alpha, or other pre-release stage. During this period, features may change without notice, the service may be interrupted or unavailable, and some data may be reset. You should not rely on the App for the persistence of any data.

4. User Accounts

4.1 Registration

You may register using LinkedIn, Apple ID, or other supported sign-in providers, and must provide accurate information about your professional background.

4.2 Account Security

You are responsible for all activity under your account and must notify us immediately of any unauthorized access. We may suspend accounts that violate these Terms.

4.3 Verification Badges

Verification badges indicate only that a user has linked a recognized professional profile (e.g., LinkedIn, Behance, GitHub, Dribbble, or a verified domain). A badge is not an identity check, a criminal background check, or a safety endorsement. Do not rely on a badge as assurance of any user's identity, character, or safety.

5. User Conduct

You agree NOT to:

Create fake, misleading, or impersonating profiles, or misrepresent your identity, age, or affiliations.
Harass, threaten, stalk, intimidate, or discriminate against other users.
Use Glynd for any illegal purpose, or to facilitate contact with minors.
Use Glynd for dating, romantic or sexual solicitation, or any non-professional purpose.
Share, publish, or record another user's location, photographs, screenshots, contact details, or other personal information without their consent (including off-platform).
Solicit money, investments, crypto-assets, or other financial arrangements from other users, or conduct off-platform financial transactions through the App.
Use software, devices, scripts, VPN configurations, mock-location tools, or other techniques to falsify, manipulate, or obscure your real location or presence (using a VPN for privacy is permitted; falsifying location is not).
Create a new account, or use another account, to circumvent a suspension or ban (ban evasion).
Use any robot, crawler, scraper, proxy, or other automated means to access, collect, index, or reproduce the Services or other users' data.
Use the Services, Member Content, or any data from the Services to train, develop, or improve any artificial-intelligence or machine-learning system, without our prior written consent.
Reverse engineer, decompile, or disassemble any part of the Services, or access our application programming interface (API) without authorization.
Submit reports or appeals that are false, misleading, or manifestly unfounded, or otherwise abuse the reporting or appeals system.
Spam, send unsolicited bulk messages, upload viruses or malicious code, or probe or test the security of our systems.
Post offensive, harmful, or unlawful content, or attempt to circumvent security or safety features.

6. Safety & In-Person Meetings

Glynd connects you with other people. Any decision to meet, communicate with, or interact with another user — online or in person — is made at your own risk.
We do not conduct criminal background checks or identity verification of users. Verification badges (Section 4.3) confirm linked professional profiles only. We reserve the right, where permitted by law, to use available public records or screenings, but we are under no obligation to do so.
Glynd is a venue for introductions and is not a party to, and is not responsible for, any interaction, meeting, event, or arrangement between users. Users may use the platform for purposes different from those intended by Glynd; we do not pre-screen or control all user interactions and make no representation regarding the identity, conduct, or intentions of any user.
We strongly recommend meeting in public places, telling someone where you are going, and ending any interaction in which you feel unsafe. Report unsafe behavior using the in-app tools (Section 8) and contact local emergency services where there is a risk to safety.

7. Content & Intellectual Property

7.1 Your Content

You retain ownership of content you create. You grant Glynd a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, and display your content for the purpose of operating, providing, and promoting the App. You are responsible for ensuring you have the rights to share any content you post. You may not upload, link to, or claim ownership of portfolio or other work that you did not create or that you do not have permission to display.

7.2 Glynd's Content

The Glynd brand, logo, design, and features are owned by us. You may not copy, modify, or distribute our proprietary content.

7.3 Prohibited & Illegal Content

We operate a zero-tolerance policy for child sexual abuse material (CSAM) and other illegal content. We use automated and manual measures to detect such content, remove it, terminate the responsible account, and report it to the relevant authorities as required by law.

7.4 Intellectual-Property Complaints

If you believe content on the App infringes your intellectual-property rights, send a notice to legal@glynd.app including: (a) identification of the work claimed to be infringed; (b) identification of the allegedly infringing material and where it is located on the App; (c) your contact details; (d) a statement that you have a good-faith belief the use is not authorized by the rights-holder, its agent, or the law; (e) a statement that the information is accurate and that you are authorized to act on the rights-holder's behalf; and (f) your physical or electronic signature. We will review valid notices, remove or disable infringing content where appropriate, and may terminate the accounts of repeat infringers.

8. Reporting, Moderation & Content Removal

How we moderate. We use a combination of automated systems, AI-assisted moderation tools, and human review to detect violations. Automated systems may flag content that appears to violate our policies (for example, harassment, scams, spam, or prohibited images). We do not read your private messages except where they are flagged by our automated filters or reported by users; when content is flagged, our moderation team may review the relevant messages, profile information, or activity to determine whether a violation occurred.
Reporting. You can report users, content, or events through the in-app reporting tools or by contacting us (Section 20). We review reports promptly and prioritize reports involving physical safety, child sexual abuse material (CSAM), illegal content, and credible threats of serious harm.
Blocking. When you report a user, you may also choose to block them. Blocking is a voluntary action you control; it immediately stops further interaction between you and that user, independently of, and without waiting for, our review.
Our action. We reserve the right, at our discretion, to act on, remove, restrict, or suspend content and accounts that violate these Terms or our Community Guidelines. Depending on the severity of the violation, action may range from a warning, to temporary suspension, to permanent termination; serious violations (including those involving safety, CSAM, illegal content, or threats) may result in immediate permanent termination without a prior warning.
Statement of reasons & appeal. Where we restrict your content or account, we will, where required, provide a statement of reasons and a means to appeal. You may request a review within 30 days by contacting us.
EU users. In addition to your rights to complain and to bring proceedings, you may refer a dispute about a content or account restriction to a certified out-of-court dispute settlement body under Article 21 of Regulation (EU) 2022/2065 (Digital Services Act). Our point of contact for matters under that Regulation is dsa@glynd.app.

9. Pro Membership

9.1 Subscription & Auto-Renewal

Pro membership is offered as a monthly or annual subscription, processed through the applicable app store (e.g., the Apple App Store). Subscriptions renew automatically at the then-current price for the same period until cancelled; the renewal date and price are shown before purchase and in your app-store account. You can cancel any time through your device's app-store settings; cancellation takes effect at the end of the current billing period.

9.2 Pro Features

Pro provides the additional features described in the App at the time of purchase, which may include enhanced privacy controls (such as Snooze / Hide), profile-visitor visibility, advanced filters, a featured profile, and a Pro badge. Feature sets may change; material reductions to paid features will be notified in advance.

9.3 Cancellation & Refunds

You can cancel any time via your app store. Refunds are processed under the applicable app store's policies. We do not provide partial refunds for unused periods, except where mandatory consumer law provides otherwise (including, for eligible EU/EEA/UK consumers, the statutory 14-day right of withdrawal, and equivalent rights under Turkish distance-contract law). Where you purchase digital content and ask to access it immediately, you may be asked to acknowledge that you lose any applicable withdrawal right once access begins.

10. Events

Event creators are responsible for the accuracy of event information.
Glynd does not organize, supervise, or guarantee the quality, safety, or outcome of Events, and the safety provisions in Section 6 apply in full to all Events.
Event hosting may be subject to approval. Any event tickets or payments are not managed by Glynd unless expressly stated.

11. Spaces

Co-working space information is provided for reference. We do not guarantee the accuracy of space details, pricing, or availability, and are not responsible for your experience at any listed Space.
Some Space listings may be sponsored or promoted (paid placements) and will be identified as such. We do not endorse or assume responsibility for third-party offerings; transactions arising from a sponsored listing are solely between you and the relevant partner.

12. Privacy & Location Data

Your privacy is governed by our Privacy Policy. Glynd displays your approximate location to other users as a general area, not your precise coordinates, and processes location data only to compute approximate proximity. We do not share your location with third parties for their own purposes. You can hide your location and profile from discovery features at any time using Snooze / Hide in settings. Note: in remote or sparsely populated areas, even an approximate area may reveal your general location; use Snooze where appropriate. Please review the Privacy Policy for details on collection, use, retention, deletion, data export, and your rights under applicable law (including the GDPR, the Turkish KVKK, and Indonesia's PDP Law).

13. Disclaimers & Limitation of Liability

The App is provided "as is" and "as available" without warranties of any kind, to the maximum extent permitted by law. We make no guarantee as to the number of active users, or any user's ability, desire, or conduct in connection with meeting you.
To the maximum extent permitted by law, we are not liable for indirect or consequential damages, or for the conduct or content of any user or third party. Our aggregate liability is limited to the greater of (i) the amount you paid us for Pro membership in the 12 months immediately preceding the claim, or (ii) EUR 100, whichever is higher (the "Liability Cap").
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or any mandatory rights of consumers. Where any limitation (including the Liability Cap) is held unenforceable as to a user, the remaining limitations continue to apply to the extent permitted.

14. Indemnification

To the extent permitted by law, you agree to indemnify and hold Glynd harmless from claims, damages, and reasonable expenses arising out of your content, your use of the App, your interactions or meetings with other users, or your breach of these Terms. This does not apply to the extent a claim results from our own breach, negligence, or wilful misconduct.

15. Account Suspension & Termination

15.1 By You

You can delete your account any time in Account Settings. You should separately cancel any subscription through your app store to avoid further billing. Deletion is subject to a 30-day grace period before permanent removal, after which your personal data is deleted or anonymized, except data we must retain for legal obligations, dispute resolution, or to enforce these Terms.

15.2 By Us

We may suspend or terminate accounts that violate these Terms or our Community Guidelines, and may remove violating content. Repeated or serious violations may result in a permanent ban, and creating new accounts to evade a ban is prohibited (Section 5). To prevent banned users from re-registering and to protect community safety, we may retain a limited set of identifiers of banned accounts on the basis of our legitimate interest in platform safety, as described in the Privacy Policy.

15.3 Effect of Termination

On termination, your license to use the App ends. Sections that by their nature should survive (including 7, 13, 14, 17, 18, 19) survive termination.

16. Changes to Terms

We may update these Terms. For material changes, we will give reasonable advance notice (normally at least 30 days) by in-app notice or email, and the changes take effect on the stated date. If you do not accept material changes, you may reject them by ceasing use and closing your account before they take effect. For non-material changes, continued use after the effective date constitutes acceptance.

17. General

Severability: If any provision is held invalid or unenforceable, the remaining provisions remain in full effect.
Assignment: You may not assign these Terms. We may assign them to an affiliate or successor (e.g., in a merger or acquisition) on notice.
Account non-transferable: Your account is personal and non-transferable; your rights to the account and its content terminate on your death, unless applicable law provides otherwise.
Entire Agreement: These Terms, the Community Guidelines, Safety Tips, and the Privacy Policy are the entire agreement between you and us regarding the App and supersede prior agreements.
No Waiver: Our failure to enforce a provision is not a waiver of it.
Force Majeure: We are not liable for failures or delays caused by events beyond our reasonable control.
Relationship: No agency, partnership, or joint venture is created by these Terms.

18. Governing Law & Dispute Resolution

These Terms are governed by the laws of Türkiye, without prejudice to any mandatory consumer-protection rights you have under the laws of your country of residence.

Disputes may be brought before the competent courts of İstanbul, Türkiye. If you are a consumer resident in the EU, or in any other jurisdiction whose mandatory consumer-protection laws apply to you, nothing in these Terms deprives you of those mandatory protections or of the right to bring proceedings in, and to rely on the mandatory laws of, your country of residence.

19. Apple App Store (Third-Party Beneficiary)

If you download the App from the Apple App Store, the following applies and prevails over any conflicting term as between you and Apple:

These Terms are concluded between you and Glynd only, not with Apple; Apple is not responsible for the App or its content.
Apple has no obligation to furnish any maintenance or support services for the App.
In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims attributable to a failure to conform to any warranty are Glynd's responsibility.
Apple is not responsible for addressing any claims by you or any third party relating to the App, including product-liability claims, claims that the App fails to conform to applicable legal or regulatory requirements, and claims under consumer-protection or similar legislation.
In the event of any third-party claim that the App or your use of it infringes intellectual-property rights, Glynd (not Apple) is responsible for the investigation, defense, settlement, and discharge of such claim to the extent required by these Terms.
You represent that you are not located in a country subject to a U.S. Government embargo or designated as terrorist-supporting, and that you are not on any U.S. Government list of prohibited or restricted parties.
You must comply with applicable third-party terms of agreement when using the App.
Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce these Terms against you as a third-party beneficiary.

20. Contact

Legal entity: Rabbit Hole Teknoloji Sanayi ve Ticaret Limited Şirketi, registered in Türkiye, Vergi Kimlik No 7331212394 (Zincirlikuyu V.D.), MERSİS No 0733121239400001, registered address: Esentepe Mah. Keskin Kalem Sk. Arya Plaza No: 17, İç Kapı No: 2, Şişli/İstanbul, Türkiye
General/legal: legal@glynd.app
EU Digital Services Act contact: dsa@glynd.app
In-App: Account > Settings > Contact Support

21. Push Notifications & Communications

We may send you push notifications, emails, and other messages about the App (e.g., new features, events, safety alerts, and offers). You choose whether to allow push notifications when you first use the App and can change this at any time in your device settings. You can opt out of promotional emails using the unsubscribe instructions in those emails. We may also send messages necessary for authentication or security.

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